Your very first step when finding a new commercial cleaner is getting an estimate. Your objective is to have a professional cleaning company understand your unique property and your specific cleaning requirements, so they can prepare a custom cleaning estimate for you.
A Professional Approach to Building Walk-Throughs
The good news is that at Imperial Cleaning, our professional approach is to schedule a walk-through of your building(s) to speak with you about your specific needs and get a clear understanding of your cleaning requirements. This initial walk-through is FREE.
Our Personalized Process Provides Accurate Quotes
Performing a commercial cleaning walk-through is essential for providing you with an accurate and complimentary quote while also helping you get to know our level of professionalism and our approach. The key to our in-person interview process is that we know what to look for and the right questions to ask. You can trust us on this because we’ve done thousands of walk-throughs.
The Steps Involved in Our Free Cleaning Estimates
When you are choosing a commercial cleaning company, you will want to make the best decision possible, so here are the simple steps we recommend:
First, call us at 877-WE-CLEAN or fill out the commercial cleaning estimate form on our website.
The Initial Call
Then, you will talk with one of our Imperial CustomerCare Reps, who will ask you some basic questions about your cleaning requirements. One of our team members will also ask about how many floors/buildings need to be cleaned and the types of services you are interested in, including:
- General Cleaning
- Deep Cleaning
- Window Cleaning
- Disinfection Services
- Overnight Cleaning
- Porter Services
- And More
Schedule a convenient time for your free custom commercial cleaning estimate. A Regional or District Manager will come to your location, and they will do a site walk-through of your location, asking you questions that will help us submit the most accurate estimate.
The Site Walk-Though
After your initial call, we will set up a walk-through to get a precise measurement of your building's square footage and current state of cleanliness.
The first part of the walk-through is the general tour. During this time, we pay close attention to the layout of the space and ask questions and make observations. On the walk-through, we will record as many details as possible about each room (too much is better than too little).
The Main Details We Note
- The room's square footage
- The type of flooring
- The level of cleanliness
- Any other significant areas of concern
We will also mention the specific commercial cleaning services we can perform to create a clean, safe, and healthy environment for your customers and employees.
We Ask the Right Questions
Here are important questions that we typically ask on a site walk-through:
- Why are you looking for a new commercial cleaning company?
- Is your estimate needed to respond to a cleaning RFP?
- Do you have a cleaning service currently?
- What are they doing well, and where are they falling short?
If you are having a problem with the current cleaning service, we will ask specifically what your concerns are. This information will help us develop the proper strategy to solve your cleaning needs.
What is Your Budget?
Many cleaning companies do not feel comfortable asking this question, but it is a valid one. This will help us fine-tune our pricing and make sure that we prioritize our service to fit your needs and price range.
Cleaning Specifications
If you have a list of cleaning specifications, we will request a copy so we can meet your needs accordingly. If not, we can provide a list of specifications that will meet your facility's cleaning requirements.
Additional Questions We May Ask
- What is the preferred frequency of cleaning? (Cleaning frequency can be daily, weekly, biweekly, monthly, or a one-time service.)
- What is your timetable? What do you have in mind for a start date?
- Do you know your facility's square footage?
- Do you know the amount of carpeted square feet and hard floor surface square feet? (We will need this information to provide a free estimate accurately)
- Are you using an alarm system?
- Are there any COVID-19 requirements for cleaning staff entering your building?
- Do you prefer the cleaners to come during the day or at night?
- Are there specific hours that the commercial cleaning company is allowed to be in the building?
Request Your Custom Cleaning Estimate
A site walk-through helps us develop an accurate, free cleaning estimate that identifies your cleaning needs and objectives and enables us to prepare a commercial cleaning estimate that exactly fits your goal of having a cleaner, safer, and healthier building. Call Imperial Cleaning at 877-WE-CLEAN or fill out the commercial cleaning estimate form on our website to receive your personal walk-through and free estimate.
